The only issue I have with Under Armour is the fact that, there is not a lot of 3XL options or bigger sizes then 40 in pants an shorts. I love UA products but this experience has ruined me and I will no longer be doing business with UA in any way. Customer service reps were rude during the process. I was never even offered an apology for their mistake. I emailed Under Armour several times with several phone calls and even 3 way called with my bank on the phone. Two days after that the money was removed again. Two days later I received an email stating that they found the money when my bank disputed the charges and they would issue a refund despite the fact that I had already gotten a refund from my bank in the dispute. In order to get my money back I had to go through my bank to disputed the charges, Cancel my debit card, and spend hours on the phone re-entering debit card numbers for auto pad bills. I literally felt like they thought I was trying to scam them. They stated that they won’t refund money just because I said it came out of my account. Money was deducted from my account yet Under Armour wouldn’t refund since they couldn’t find the order despite proof from my bank that the money was sent to them. Long story short, the order was “never received” with no ability to track it down. I purchased three Christmas presents through the Under Armour app.
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